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Vivid Learning Systems

MSHA Issue Response Matrix

March 02, 2018 | 3 minutes to read

MSHA Issue Response Matrix

Thankfully, the vast majority of our trainees respect and honor the MSHA classroom environment established by Vivid Learning Systems and the regulations governing it.

Occasionally, we must enforce the rules handed down to us from the Mine Safety & Health Administration (MSHA) to ensure provision of an educational experience that meets or exceeds the federal standard.

Vivid’s MSHA Issue Response Matrix lays out the steps our moderators and instructors are required to follow in accordance with Vivid’s approved training plan for Part 48 Subpart B (New Miner); Title 30—Code of Federal Regulations.

The Response Matrix is necessary to resolve issues impacting a trainee’s own ability to successfully complete MSHA training and/or prevent trainee class members from adequately satisfying federal training requirements.

Vivid’s MSHA Team strives to deliver the best MSHA training and instructional experience for each one of our customers.

These are intended to limit unnecessary distractions and provide everyone with the best possible training experience.

Course Rules

  1. Professional Conduct
    • Vivid Learning Systems expects all participants to conduct themselves in a respectful and professional manner, and has zero tolerance for vulgar language, offensive behaviors, harassment, intimidation, or threats.
  2. Time Management
    • Classes are conducted Tuesday through Thursday from 8AM to 5PM Central Time with a 30 minute lunch.
    • Participants are expected to arrive on time each day and return from all breaks on time so as not to delay the course or disrupt other participants. Failure to do so may result in dismissal from the class and/or denial of 5000-23.
  3. Participants should be connected to the virtual classroom and on their webcam by 7:50 AM each day. Anyone not in class by 8AM – Will not be permitted to enter the class and will be asked to reschedule.
  4. Breaks are approximately 15 minutes in length and will occur once in the morning, and once in the afternoon.
  5. Participation
    • Participants are expected to give their full attention to the class while not on a break.
    • Cellphones or other electronic devices are not permitted and should be silenced during class, but may be used during breaks and lunch.
    • Participants are expected to minimize all distractions for themselves and others by managing their environment. Please remember that you will be on a webcam and positioning yourself where nothing will be going on behind you to distract others is important.
    • Since your attention will be required for the entirety of the 3-day course (except for breaks), please make whatever adjustments necessary to your normal schedule to prevent interruptions during training, including phone calls, other meetings, visitors, etc.

Download Issue Response Matrix